Your Trust is Our Priority
We value your privacy as much as we value your memories. Here is how we protect your personal and pet information.
Information We Collect
When you visit our site or place an order, we collect certain information to provide you with a seamless bespoke experience:
- Order Details: Name, shipping address, and email for delivery and updates.
- Customization Data: The pet photos and stories you share with us via Instagram or Email.
- Device Info: Basic browser and IP details to ensure our site runs smoothly on your screen.
📸 Pet Photo Protection
We understand that the photos of your beloved pets are deeply personal. We promise:
- Your photos are only used as artistic references for carving.
- We will never sell or share your pet's photos with third parties.
- We will only showcase the finished artwork on our Instagram with your implicit or explicit permission (we love to celebrate your pets, but your privacy comes first).
How We Use Your Info
We use the collected information solely to:
- Communicate with you one-on-one for design approvals.
- Fulfill your handcrafted order and arrange shipping.
- Provide you with order tracking and after-sales support.
Secure Payments
Your payment information is handled entirely by secure third-party processors (like Shopify Payments, PayPal, or Stripe). We never store your credit card details on our servers.
Contact Our Privacy Team
If you have any questions about your data or would like us to delete your records after your order is complete, please reach out to us at:
Email: [yc1230123@gmail.com]
Instagram: [@SOULLEAF_LEATHER]